phhnguyen wrote: ↑Sun Aug 16, 2020 11:40 am
Could you give me few more info about your computer: what’s OS, CPU, RAM? Can it run the previous version (0.35)? Thanks again
Windows 10 Home 64bit, Core i5, 8GB RAM.
All previous versions (up to 0.35) were running without any problems, only the new 0.36 refuses to start.
Looking at some special Windows folders in C: I see that it creates an empty(!) folder 'BanksiaGUI' in %APPDATA%,
but that's all - despite of it nothing happens (not even the usual error message that WIndows wants to send
an error report to Microsoft).
phhnguyen wrote: ↑Sun Aug 16, 2020 11:40 am
Could you give me few more info about your computer: what’s OS, CPU, RAM? Can it run the previous version (0.35)? Thanks again
Windows 10 Home 64bit, Core i5, 8GB RAM.
All previous versions (up to 0.35) were running without any problems, only the new 0.36 refuses to start.
Looking at some special Windows folders in C: I see that it creates an empty(!) folder 'BanksiaGUI' in %APPDATA%,
but that's all - despite of it nothing happens (not even the usual error message that WIndows wants to send
an error report to Microsoft).
Can you delete or move or rename (temporarily) the configuration folder of BSG then try the 0.36 again?
To find that folder:
* if you can run the previous version, run it, open Settings dialog (menu -> File -> Settings), click on the 2nd last button "View/Edit/Delete" to open Configuration dialog, click on "Browser" button to show that folder then delete or temporarily move all files to other folder
* if you don't have or can run the previous version, the configuration folder is usually located in your AppData folder, such as C:\Users\youraccount\AppData\Roaming\BanksiaGUI\
https://banksiagui.com
The most features chess GUI, based on opensource Banksia - the chess tournament manager
Can you delete or move or rename (temporarily) the configuration folder of BSG then try the 0.36 again?
Well, I've already tried both things before:
0.35 is still working, and also after removing the config folder 0.36 does not work.
I have been still struggling to reproduce the issue after trying with several computes. Thus it will take more time for me.
If anyone faces the same problem, please use the previous version 0.35 as the temporary solution.
https://banksiagui.com
The most features chess GUI, based on opensource Banksia - the chess tournament manager
phhnguyen wrote: ↑Sun Aug 16, 2020 2:16 pm
If anyone faces the same problem, please use the previous version 0.35 as the temporary solution.
Well, don't worry - let's wait if anyone else reports the same problem, or if it only happens on my computer (although this would be very unlikely).
I have multiple systems (Windows), Desktop 1 worked with no problems, however Desktop 2 did indeed have the same issue. I decided to stay on version 35 for the other systems.
"Good decisions come from experience, and experience comes from bad decisions."
__________________________________________________________________
Ted Summers
phhnguyen wrote: ↑Sun Aug 16, 2020 2:16 pm
If anyone faces the same problem, please use the previous version 0.35 as the temporary solution.
Well, don't worry - let's wait if anyone else reports the same problem, or if it only happens on my computer (although this would be very unlikely).
I have multiple systems (Windows), Desktop 1 worked with no problems, however Desktop 2 did indeed have the same issue. I decided to stay on version 35 for the other systems.
Thanks all for your patience. I have managed to reproduce the issue on a Linux system, fixed the bug, and uploaded new binaries (0.36b). Please download and help me to test them.
https://banksiagui.com
The most features chess GUI, based on opensource Banksia - the chess tournament manager
phhnguyen wrote: ↑Sun Aug 16, 2020 4:57 pm
Thanks all for your patience. I have managed to reproduce the issue on a Linux system, fixed the bug, and uploaded new binaries (0.36b). Please download and help me to test them.
Yep, this new version is working again - many thanks!
phhnguyen wrote: ↑Sun Aug 16, 2020 4:57 pm
Thanks all for your patience. I have managed to reproduce the issue on a Linux system, fixed the bug, and uploaded new binaries (0.36b). Please download and help me to test them.
Yep, this new version is working again - many thanks!
Phew, thanks
https://banksiagui.com
The most features chess GUI, based on opensource Banksia - the chess tournament manager